Order Processing & Shipping Policy
Order Processing Times
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All orders are processed within 1 to 3 business days after the order is placed.
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Orders are not processed or shipped on weekends or holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you by email if there are any significant delays.
Shipping Methods & Delivery Times
We offer several shipping options based on your location:
| Region | Delivery Time | Carrier |
|---|---|---|
| United States | 5–10 business days | USPS, UPS, FedEx |
| Canada | 7–14 business days | Canada Post, DHL |
| International | 10–20 business days | DHL, Local Couriers |
Tracking Information
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Once your order ships, you will receive a confirmation email with tracking information.
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Please allow 24–48 hours for the tracking number to update in the carrier’s system.
Shipping Costs
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Calculated automatically at checkout based on weight, size, and destination.
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Occasionally, we may offer free shipping promotions, which will be clearly stated at checkout.
Lost or Delayed Packages
If your tracking shows delivered but you haven’t received your package, please contact us at support@kitchenhackstools.com within 5 days of the delivery date.