Returns Policy
We want you to be 100% satisfied with your purchase. If you’re not, we will gladly help you return or exchange it.
Return Eligibility
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Returns are accepted within 30 days of the delivery date.
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To be eligible for a return:
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The item must be unused, in original packaging, and in resellable condition.
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A receipt or proof of purchase is required.
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Items Not Eligible for Return
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Used or damaged items not due to shipping or manufacturing defects.
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Custom or personalized items.
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Opened items that involve direct food contact (e.g., peelers, graters, cutting tools) for hygiene and safety reasons.
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Gift cards or digital downloads.
Return Process
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Email support@kitchenhackstools.store with your order number and reason for return.
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We will respond within 48 hours with return instructions and a return shipping address.
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Once your item is received and inspected, we will notify you of your refund status.
Return Shipping
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Unless the item is defective or incorrect, customers are responsible for return shipping costs.
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We recommend using a trackable shipping service and keeping the receipt until the refund is processed.
Refunds
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Approved refunds will be processed to the original method of payment within 5–10 business days.
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If your refund is delayed, please first check with your bank or credit card company before contacting us.