Returns Policy

We want you to be 100% satisfied with your purchase. If you’re not, we will gladly help you return or exchange it.

Return Eligibility

  • Returns are accepted within 30 days of the delivery date.

  • To be eligible for a return:

    • The item must be unused, in original packaging, and in resellable condition.

    • A receipt or proof of purchase is required.

Items Not Eligible for Return

  • Used or damaged items not due to shipping or manufacturing defects.

  • Custom or personalized items.

  • Opened items that involve direct food contact (e.g., peelers, graters, cutting tools) for hygiene and safety reasons.

  • Gift cards or digital downloads.

Return Process

  1. Email support@kitchenhackstools.store with your order number and reason for return.

  2. We will respond within 48 hours with return instructions and a return shipping address.

  3. Once your item is received and inspected, we will notify you of your refund status.

Return Shipping

  • Unless the item is defective or incorrect, customers are responsible for return shipping costs.

  • We recommend using a trackable shipping service and keeping the receipt until the refund is processed.

Refunds

  • Approved refunds will be processed to the original method of payment within 5–10 business days.

  • If your refund is delayed, please first check with your bank or credit card company before contacting us.